Some of those MFCs are not real bright, from a network perspective. I have to scan a document 3 times and hope that it emails to me; this sometimes works, and most of the time doesn’t, which means I have to rescan again and again until it finally sends it. Baseboard management controllers BMC vendors? Bookmarks Bookmarks Digg del. Is there IT staff available to contact? Reset Post Submit Post. We have an Aficio e in which the scan to email function only works intermittently.
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Is anyone familar with this printer and getting it to scan to a certain folder? As qficio stated, it is probably relating to your mail server.
When I looked up the error in the manual, it said xcanner culd be do to a network connection problem. Have you found a solution? If you’re asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem.
Add a user to the share specifically for this device and associated password. I check Ricoh’s website and they do not have this issue in their knowledge base, and searching for the error on the web doesn’t bring up any solutions. You can also LAN-Fax from your desktop.
The folder we want the data to go to is shared, everyone has access to it. Many times, settings were changed on their end and they don’t realize that the copier has to also be updated with those new settings. Create a new discussion If you’re asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem.
Any idea what I can do to fix this one? Fax traditionally via phone line or add an extra Super G3 line for separate transmission and receiving lines to reduce fax traffic. And that port number is often blocked by either Windows firewall afiicio any other personal firewall.
Is email performance at other computers erratic? There are no issues seeing the printer from the network as we can print there all the time, and as far as we can tell, the 2035d sees our email server perfectly.
Aficio / download page
I cannot get the scanner to browse the network, yet everyone can print to this printer with no problem, it scans to everyones email with no issues. Tags for this Thread eactaficiodiagnoseemailerraticfailureissuissuename resolutionaficiio. You never realize how cheap a professional is until after you let an amateur do it. Results 1 to 6 of 6. Details vBulletin Mods by vBSocial.
Also please exercise your best judgment when posting in the forums–revealing personal information such as your e-mail address, telephone number, and address is not recommended. With this function, all data is sent over the Internet or intranet without the need for a designated server.
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Aficio e/e Downloads | Ricoh Global
You can add new contacts, organise the address data or export the entire address book either directly from the scnaner panel or through your web browser sacnner Web Image Monitor. Even though anyone can create a file or folder in the share is a limitation scannner the device.
Aficio e scan to email issue Hi there, First time poster, so apologies in advance! The time now is Please click here to contact our office for prices and queries. Also, if you are on a domain, please populate the domain information in the setup of the machine. Also, is the printer on the same subnet as the domain controller?